Free
Free
The kiosk and notifications
- Kiosk check-in (QR code, visit code, host search, purpose buttons)
- Pre-registration and invitations
- Face recognition
- Email, Slack and Microsoft Teams notifications
- Visitor log
A front desk that welcomes every visitor, even with no one at it.
Uketsuke (受付) is a cloud reception service. Visitors check themselves in at a kiosk, their host hears about it right away, and the host's reply appears on the kiosk, so no one is left waiting.
The Free plan costs nothing. Sign up with your work email address or a Microsoft or Google account.
From arrival to a host at the door.
With or without a receptionist, the kiosk takes care of the whole welcome.
Check in at the kiosk
Visitors scan the QR code from their invitation, type a 6-digit code, search for their host by name, or tap a purpose button.
Notify the host
The host hears about the arrival by email, Slack or Microsoft Teams, or gets a Teams call.
Show the reply
When the host replies "I'm on my way", the kiosk shows it. If no one answers, a backup contact is notified.
Keep the log
Every check-in and check-out goes into the visitor log, ready for reports and data export.
A kiosk visitors understand at a glance.
Visitors with and without an appointment start from the same screen, in Japanese or English.
QR code
Visitors hold up the QR code from their invitation email.
Visit code
No camera? They type the 6-digit code instead.
Host search
Find the host by part of their name, or in hiragana.
Purpose buttons
Add buttons such as deliveries or interviews for each location.
Visitor terms
Visitors agree to your terms as part of checking in.
Badge printing
Print a visitor badge with a photo at check-in.
Face recognition, only for people who opt in.
Visitors and employees who consent can check in by face next time. Face images are never stored, only encrypted face templates, and consent can be withdrawn at any time.
Reach hosts where they already work.
Arrival notices go to email, Slack or Microsoft Teams. One tap on a reply button and the visitor sees it.
Replies on the kiosk
"On my way", "Please wait" and "Someone else will help" appear on the kiosk the moment the host taps them.
Backup contacts
If the host doesn't answer in time, a backup contact is notified.
Deliveries too
Hosts can reply "Coming to collect it" or "Please leave it at reception".
Teams calling Business
Uketsuke calls the host on Microsoft Teams. Press 1 for "On my way" or 2 for "Someone else will help".
Invite them to the meeting, and the visit is registered.
Invite a visitor to an Outlook or Google Calendar event and Uketsuke registers the visit. Changes to the event carry over.
Connect your calendar in one click Business
Link your own calendar with your Microsoft 365 or Google account.
Room mailboxes only, if you prefer Business
With Microsoft 365 you can limit the connection to room mailboxes. Uketsuke never needs to read employees' calendars.
Who's in the office today.
Connected to Cisco Meraki Wi-Fi, Uketsuke shows who's in on a floor map, and which days your team overlaps.
Floor maps Business
Upload a floor plan and draw areas; Uketsuke shows where people are.
Teams Business
See who's in today for each team, and which days members overlap.
Sharing is each person's choice
Location sharing is on only if the person turns it on. Colleagues see only whether they're in and where on the floor.
And the rest of what running reception takes.
Reports Business
Monthly reports on visits per location and service availability.
Data export Business
Download your company's data as a ZIP file.
Japanese and English
The admin screens and the kiosk both work in Japanese and English.
Themes
Choose the calm Standard theme or the rounded Pop theme, per location.
API and MCP
A REST API and an MCP server let your systems and AI assistants read and create visits.
Organization and locations
Manage settings per company, office and floor, and lock them from a parent location.
Visitor data, kept safe and kept in Japan.
Reception collects your guests' names and companies. Uketsuke is designed around security and privacy from the start. Privacy Policy
Stored in Japan
All data stays in the AWS Tokyo region.
Encryption
Everything travels over HTTPS and is encrypted at rest. Face templates are encrypted with a dedicated key.
Web application firewall
A WAF blocks malicious requests and floods before they reach the service.
Audit trail
Records such as check-ins and check-outs are append-only and can't be changed afterwards.
Secure check-in codes
QR codes and visit codes are handled securely.
APPI compliance
Personal information is handled under Japan's APPI. No third-party tracking for advertising or analytics.
Plans
Start reception on the Free plan, and move to Business when you need more.
Business
Contact us
Everything in Free, plus
- Calendar integration (Outlook, Google Calendar)
- Presence (Cisco Meraki)
- Teams calling
- Reports
- Data export
Start with one kiosk.
Use a tablet you already have as the kiosk. After you sign up, the admin screens walk you through setup, all the way to pairing the kiosk.